A receptionist that never
misses the call
ReceptionAI is an AI receptionist for small service businesses. It answers your calls 24/7 in English and Spanish, books appointments against live availability, emails the caller a confirmation and reminders, and emails you a summary after every call.
Why it exists
A small service business runs on the phone. The problem is that the phone rings at the worst possible moment — while you are under a sink, on a roof, in an exam room, or driving between jobs.
When nobody picks up, the caller does not wait and does not leave a message. They call the next business on the list. A missed call is usually a job that went to a competitor, and you never find out it happened.
ReceptionAI exists so that call gets answered: the caller's name and number are taken, the appointment is booked into your calendar while they are still on the line, and you get an email telling you what happened.
What it does now
Everything below is built and running in the product. Call the demo line and you can hear it.
- Answers calls 24/7, including nights, weekends and holidays — in English and Spanish.
- Books appointments during the call, against your real availability: your hours, your holidays, appointments already booked, and a 15-minute buffer.
- Emails the caller a confirmation, then reminders 24 hours and 2 hours before the appointment.
- Emails you a summary after every call: who called, how long it ran, and what happened.
- Transfers to you or your team when the caller asks for a person.
- Answers website chat in English and Spanish, with the same information as the phone line.
- Includes a built-in calendar, so there is nothing to connect before your first booking.
- Records voicemail and lets you play it back from the dashboard.
Not shipped yet
These three are being built. They are not part of any plan yet, and we are not promising a date.
WhatsApp messaging
The AI answers WhatsApp messages the same way it answers calls and web chats.
Facebook Messenger
Messenger conversations answered by the same AI, in the same dashboard.
Google / Outlook calendar sync
Two-way sync with the calendar you already use. Today ReceptionAI books into its own built-in calendar.
Who runs it
ReceptionAI is operated by Carm Marketing LLC.
You can reach a human by email or through the chat widget on this site — the details are on the contact page.