Getting Started with ReceptionAI
Everything you need to know to sign up, log in, and start using your AI receptionist.
1
Sign Up for Your Plan
Step-by-Step
- Go to the signup page — visit receptionai.store/signup or click Start Today from the homepage.
- Enter your full name. This will appear on your account and in communications.
- Enter your email address. Use your business email — this is where login links and notifications will be sent.
- Choose your plan. Select Starter ($99/mo), Growth ($199/mo), or Scale ($399/mo) from the dropdown. Your first month is charged at checkout, then renews monthly. Cancel anytime.
- Create a password. Must be at least 8 characters.
- Check the terms box and click Start Today.
- Complete payment. You'll be redirected to Stripe's secure checkout. Enter your card details. You'll be charged for your first month. No hidden fees — your plan renews monthly and you can cancel anytime.
- Done! After payment, your account is created automatically — your phone number is provisioned and your dashboard is ready.
The signup form — fill in your details, pick a plan, and start.
💡 FOUNDER50 Discount: Use code FOUNDER50 at checkout for 50% off your first 3 months. This is automatically applied during signup.
2
Log In to Your Dashboard
Step-by-Step
- Go to the login page — visit receptionai.store/login.
- Enter your email and password — the same ones you used during signup.
- Click Sign In. You'll be taken to your dashboard immediately.
- Forgot your password? Click the Forgot password? link on the login page. Enter your email and we'll send you a reset link.
The login page — use the email and password you created during signup.
Frequently Asked Questions
How does billing work?
You're charged at checkout for your first month; the plan renews monthly at the same price until you cancel. Cancel anytime.
What happens after I sign up?
Your account is created automatically. A phone number is provisioned for your business, and your dashboard is ready immediately. You can start receiving calls right away.
Can I use my existing phone number?
Yes, but our honest recommendation is to start with a new ReceptionAI number. You're live in minutes, every call is recorded and summarized straight to your inbox, and your existing number keeps working for outbound calls, existing customers, and emergencies. Porting your number to us is possible, but we don't recommend it: it typically takes 1–4 weeks with your current carrier, can briefly interrupt service if anything slips, and adds friction you don't need on day one. If you still want to port, we'll handle it with you directly — you send a recent bill and sign a letter of authorization, we submit the port, and we update you at every step. Talk to our team and we'll guide you through it.
Can I keep my old number without porting?
Yes — and this is what most of our customers do. Ask your current carrier to forward calls from your existing number to your new ReceptionAI number. Your old number keeps ringing, callers never notice a change, and your AI receptionist answers every call. No porting delays, no downtime, no risk. We'll give you the exact forwarding instructions for your carrier.
How do I cancel?
Go to your dashboard Settings page and click Cancel Subscription. No phone calls, no hassle. You'll retain access until the end of your billing period.
What if I need help?
Your dashboard includes a help widget in the bottom-right corner. You can also email us at support@receptionai.store.
Does the AI speak Spanish?
Yes! ReceptionAI handles calls and web chats in both English and Spanish, and the owner notifications go out in the caller's language. Callers can switch languages at any time.
What happens if the AI can't handle a call?
The system automatically transfers to a human. You can set your forwarding number in the dashboard Settings. Our target is to handle 85%+ of calls without escalation.
Can I change my plan later?
Absolutely. Upgrade or downgrade anytime from your dashboard. Changes take effect at the start of your next billing period.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We use Stripe for payment processing — we never store your credit card details. See our Privacy Policy for full details.
Do I need to install anything?
No. Everything runs in the cloud. You access your dashboard through any web browser. No apps to install, no hardware to buy.
Ready to get started?
Start today and see how ReceptionAI handles your inbound calls and messages.