Simple, transparent pricing
No hidden fees, no surprise charges. Start small and scale as you grow.
Starter
Perfect for solopreneurs and small shops just getting started.
For solo operators and one-person shops that just need the phone covered.
1 phone line · 500 AI minutes a month
- 1 phone line
- 500 AI-minutes/month
- Email notifications & web chat
- Basic calendar syncComing soon
- English & Spanish support
- Email support
Growth
Ideal for growing teams that need more coverage and channels.
For growing teams that need a second line and more call volume.
2 phone lines · 2,000 AI minutes a month
- 2 phone lines
- 2,000 AI-minutes/month
- WhatsApp & Facebook integrationComing soon
- Advanced analytics dashboard
- Team management
- Priority email & chat support
Scale
For high-volume businesses that need unlimited capacity and custom AI.
For high-volume businesses that need unlimited lines and a custom-trained AI.
Unlimited phone lines · 10,000+ AI minutes a month
- Unlimited phone lines (5+ add-on)
- 10,000+ AI-minutes/month
- Custom AI response training
- All channels includedComing soon
- Dedicated account manager
- 24/7 priority support — same-day human response
Included in every plan: email notifications
Every call and web chat emails you automatically, in the caller's language (English or Spanish): the post-call summary, missed-call alerts, voicemail alerts with the recording, and web-chat callback requests. No extra charge.
Text (SMS) alerts are an optional add-on for any plan — pricing on request.
Billed monthly · your card is charged today for the first month, then monthly · cancel anytime · FOUNDER50 = 50% off your first 3 months (first 100 customers).
No free trial and no contract — the first payment is today.
Not included today
These three are being built. They are not part of any plan yet, and we are not promising a date.
WhatsApp messaging
The AI answers WhatsApp messages the same way it answers calls and web chats.
Facebook Messenger
Messenger conversations answered by the same AI, in the same dashboard.
Google / Outlook calendar sync
Two-way sync with the calendar you already use. Today ReceptionAI books into its own built-in calendar.
What changes at Scale — and why
Scale isn't a bigger minute allowance — it's a different operating level: capacity, customization, and service you can't run a high-volume business without.
Capacity
Unlimited phone lines for every location and department, and 10,000+ AI-minutes so peak season never hits a ceiling.
Customization
Your AI is trained on your services, pricing, and FAQs — callers hear your business, not a generic receptionist.
Service
A dedicated account manager, and priority support with a same-day human response — when you can't afford to wait.
Simple monthly pricing. You're charged for your first month at checkout and billed monthly after that. Cancel anytime.
Good to know: WhatsApp + Facebook messaging and the unified inbox are in development — you'll get them the moment they launch.
Growth includes analytics and team tools in their current form; advanced analytics and per-member routing are still in progress. See the status of every feature.
Optional Add-ons
Customize your plan with these extras. Text alerts are an add-on, not part of any plan.
Frequently Asked Questions
Can I switch plans later?
Yes! You can upgrade or downgrade at any time. Changes take effect immediately, and we'll prorate your billing.
What happens if I run out of AI-minutes?
You can purchase additional minutes in bundles of 500. We'll notify you when you're approaching your limit.
Is there a long-term contract?
No. All plans are month-to-month. You can cancel anytime — no penalties, no hidden fees.
Can I use my existing phone number?
Yes, but our honest recommendation is to start with a new ReceptionAI number. You're live in minutes, every call is recorded and summarized straight to your inbox, and your existing number keeps working for outbound calls, existing customers, and emergencies. Porting your number to us is possible, but we don't recommend it: it typically takes 1–4 weeks with your current carrier, can briefly interrupt service if anything slips, and adds friction you don't need on day one. If you still want to port, we'll handle it with you directly — you send a recent bill and sign a letter of authorization, we submit the port, and we update you at every step. Talk to our team and we'll guide you through it.
Can I keep my old number without porting?
Yes — and this is what most of our customers do. Ask your current carrier to forward calls from your existing number to your new ReceptionAI number. Your old number keeps ringing, callers never notice a change, and your AI receptionist answers every call. No porting delays, no downtime, no risk. We'll give you the exact forwarding instructions for your carrier.
How does billing work?
You're charged at checkout for your first month; the plan renews monthly at the same price until you cancel. Cancel anytime.
Still have questions?
Talk to our team. We'll help you find the perfect plan for your business.