Everything you need to handle your inbound communications
ReceptionAI combines call answering, messaging, scheduling, and analytics into one seamless platform. Here's everything we offer.
Call Handling
24/7 Call Answering
Your AI receptionist never sleeps. It answers every inbound call instantly, 24 hours a day, 365 days a year — including weekends and holidays.
- No more missed calls after hours
- Instant answer — never a busy signal
- Handles multiple calls simultaneously
- Works during lunch breaks, holidays, weekends
Smart Human HandoffComing Soon
When the AI detects a complex issue, a frustrated customer, or a specific request, it seamlessly transfers the call to your team — with full context of the conversation.
- Sentiment-based escalation detection
- Context-preserving transfer
- Customer never has to repeat themselves
- Optional whisper mode for team prep
Custom Call ScriptsComing Soon
Train your AI receptionist with custom scripts tailored to your business. Define exactly what questions to ask and how to handle different scenarios.
- Industry-specific conversation flows
- Custom FAQs and objection handling
- Perfect for HVAC, plumbing, dental, legal, etc.
- Update scripts anytime via dashboard
Messaging & Chat
Omnichannel InboxComing Soon
All conversations from every channel in one unified inbox. SMS, web chat, WhatsApp, Facebook Messenger — never lose track of a lead.
- Unified inbox across all channels
- Threaded conversations with customer history
- Team collaboration (internal notes, assignments)
- Real-time sync across devices
Bilingual Support
Serve your customers in English and Spanish seamlessly. The AI detects the language and responds accordingly — no configuration needed.
- Automatic language detection
- Native-level fluency in both languages
- Mixed-language conversations handled gracefully
- Spanish-first businesses fully supported
Web Chat Widget
A customizable chat widget for your website. Embed it with a single line of code. The AI handles visitor questions, books appointments, and captures leads.
- Customizable colors and positioning
- Proactive engagement triggers
- Mobile-optimized
- GDPR and CCPA compliant
Scheduling & Calendar
Built-in calendar — nothing to connect. Set your business hours and it just works.
Smart Appointment Booking
The AI checks your built-in calendar and books appointments automatically. It finds the best time slot and confirms the booking — all in the conversation.
- Built-in calendar — no Google or Outlook needed
- Real-time availability from your business hours
- Automatic conflict prevention
- Buffer time between appointments
Built-in Calendar — No Setup Required
Unlike every other AI receptionist, we don't force you to connect Google Calendar. Set your business hours once and your schedule just works. Nothing to connect, nothing to sync.
- No Google Calendar or Outlook required
- Modern split-layout calendar view
- Color-coded appointments by status
- Set it once, works forever
Automated Reminders
Reduce no-shows with automated reminders via SMS and email. Follow-up messages confirm appointments and ask for rescheduling if needed.
- Customizable reminder timing (24h, 2h, 30min)
- Two-way SMS confirmation
- Reschedule/cancel handling
- Follow-up after appointment
Intake & FormsComing Soon
Collect customer information, intake forms, and consent documents before appointments. The AI asks questions and fills forms automatically.
- Custom intake questionnaires
- Digital signature collection
- Pre-appointment checklist
- HIPAA-compliant options for medical
Analytics & Management
Advanced AnalyticsComing Soon
Track every metric that matters: call volume, answer rate, booking rate, peak hours, customer satisfaction, and more. All in one real-time dashboard.
- Real-time call and chat metrics
- Booking funnel analysis
- Peak hour identification
- Customer satisfaction scores
- Exportable reports (CSV, PDF)
Team ManagementComing Soon
Add your team members, set availability, define escalation rules, and manage who handles what. Perfect for growing businesses with multiple staff.
- Role-based access control
- Individual team member schedules
- Skill-based routing
- Performance tracking per team member
Call RecordingsComing Soon
Every AI-handled call is recorded and transcribed. Review conversations, train your team, and ensure quality — all from your dashboard.
- Full audio recordings
- AI-generated transcripts with timestamps
- Search by keyword, date, or customer
- Share recordings with team members
Ready to transform your business communications?
Join 500+ businesses that never miss a lead. Start your free trial today.